Shipping & Returns

SHIPPING:

Shipments ordered until noon are usually dispatched on the next day.

COUNTRIES	BELOW 30 EUR	ABOVE 30 EUR	APPROXIMATE DELIVERY TIME
United States of America	3.95 EUR	Free	2-5 days
Western Europe: Austria, Belgium, Denmark, Finland, France, Greece, Germany, Luxemburg, Ireland, Netherlands, Portugal, Sweden, Spain, UK	3.95 EUR	Free	2-7 days
Central Europa: Bulgaria, Hungary, Poland, Cyprus, Latvia, Czech Republic, Estonia, Lithuania, Malta, Slovakia	9.95 EUR	Free	2-3 weeks
Rest of the world	19.95 EUR	14.95 EUR (free from 100 EUR onwards)	3-4 weeks

RETURNS:

At Matcha Moments, our priority is to make our customers feel good. We will do everything we can to help ensure that you are satisfied. If you have any questions or issues, please get in touch with us via info@matchamoments.com.

Please note that returns and exchanges are only accepted within 30 days of purchase. Additionally, for food items, such as matcha, we only accept returns and exchanges for defective products that are unused and in their original packaging. For non-food items, we only accept returns and exchanges for defective products that are unopened and in their original packaging.