Disclaimer & Privacy
Legal Notice & Website Terms
Website Ownership
This website is operated by Matcha Moments FZ-LLC, a registered company in the United Arab Emirates.
Contact information: info@matchamoments.com
Address of registered office: Matcha Moments, Office 404, Al Saaha Offices B, Souk al Bahar, Burj Khalifa District, P.O. Box 487177, Dubai, UAE
Telephone: +971568171555
Email: info@matchamoments.com
License No: 1804864.01
DE VAT number: DE319332902
UK VAT number: GB302911835
Intellectual Property Rights
All content on this website—including text, graphics, logos, icons, images, videos, and product descriptions—is the intellectual property of Matcha Moments or its content suppliers. Any reproduction, distribution, or use of this content without prior written permission is strictly prohibited.
Limitation of Liability
- The information on this website is provided for general purposes only and does not constitute personal, professional, or legal advice.
- While we aim to keep all information accurate and up-to-date, errors or omissions may occur.
- Matcha Moments is not liable for any direct or indirect damages arising from the use of this website, its temporary unavailability, or reliance on its content.
- Users are encouraged to report inaccuracies to info@matchamoments.com.
- We are not responsible for external websites linked from this site and do not endorse their content.
Applicable Law
This website is governed by the laws of the United Arab Emirates. In the event of a dispute, UAE courts shall have exclusive jurisdiction, unless mandatory consumer protection laws of the user's place of residence apply.
Privacy policy
Data Controller
Matcha Moments is the data controller for all information collected via this website.
What We Collect
We may collect the following personal data:
- Name, email address, shipping/billing address, and phone number
- Order details and customer preferences
- Newsletter subscriptions and marketing consents
- Website usage data through cookies and analytics tools
Why We Collect It
We process this data to:
- Fulfil and manage customer orders
- Communicate with customers regarding purchases or inquiries
- Send newsletters and promotional material (with prior consent)
- Improve website functionality and customer experience
Your Rights
- Access and correct your data
- Request deletion or restriction of your data
- Object to direct marketing
- Withdraw previously given consent
To exercise these rights, please email us at info@matchamoments.com with proof of identity.
Data Security
We take appropriate measures to protect your data. Passwords are encrypted and not accessible to us. Your data will not be sold, rented, or shared with third parties except as required to fulfil orders or comply with legal obligations.
Cookie Policy
This website uses cookies to enhance your browsing experience and gather statistical data about website traffic.
Types of Cookies
- First-party cookies: These are essential and help the site remember your preferences (e.g. language, cart contents).
- Third-party cookies: Used for analytics and marketing purposes, including services like Google Analytics.
Google Analytics
We use Google Analytics 4 to understand website usage and improve our services. IP addresses are anonymized, and data is processed in accordance with Google’s privacy policies. You can manage or block cookies through your browser settings.
Consent
Visitors in the EU and UK must actively consent to non-essential cookies. Our website includes a cookie consent banner for this purpose.
Questions or Concerns
If you have any questions regarding this legal notice, privacy policy, or cookie use, please contact:
info@matchamoments.com